Privacy Policy

Our privacy policy is crafted to ensure that any personal information you provide during the creation of a trading account or throughout your trading activities is used solely for its intended purpose. We take extensive measures to prevent the misuse or unauthorized disclosure of your private information, using advanced SSL encryption technology and working exclusively with trusted service providers. The information you provide will only be used in ways that you have explicitly agreed to, including by us or third parties involved in delivering the services you need (such as money transfer services).

Collection of Personal Information
To offer online brokerage and trading services, we require the collection of personal information. This occurs at various stages, including:

• When creating a live trading or demo account, personal details such as your full name, date of birth, address, and email address are collected.
• For live accounts, bank account and credit card details are necessary.
• Personal data is also collected when making deposits or withdrawals from your trading account.

Type of Personal Information Collected
We only collect the necessary personal information needed to provide our services. This includes:

• Full name, address, date of birth, occupation, and ID/passport numbers.
• Previous business experience.
• Documents proving your place of residence (e.g., utility bills or tax receipts).
• Financial information such as income, assets, and bank statement verification.

How Personal Information Is Used
The personal information we gather is used to ensure legal compliance and process user requests. We use it to:

• Verify user details.
• Create and manage trading accounts (live and demo).
• Communicate with users via email.
• Analyze trading activity to make personalized offers.
• Provide high-quality services, including tailored advice.

Confidentiality Guarantee
Your personal information will never be shared with any third party unless you provide explicit consent. If third parties are involved (e.g., money transfer services, banks, or financial institutions), you will be fully informed, and your consent will be obtained. In rare instances, personal information may be shared with authorities to combat fraud or money laundering.

Methods of Collecting Personal Information
We collect personal information in various ways, including:

• Secure online forms.
• Uploading files to our database.
• Automated processes (e.g., IP addresses, browser details).
• Cookies (if allowed by your browser settings).
• Information provided via email, phone, or online chat with a representative.

Sharing Personal Information with Third Parties
As mentioned earlier, your personal information will not be shared without your consent. When third parties are involved, you will be informed, and the sharing of data will only occur if you proceed with the requested action. In certain cases, we may be legally obligated to share information with authorities to combat fraud and money laundering.

Securing Personal Information
We implement robust security measures to protect your personal information, including:

• SSL encryption and firewalls.
• Controlled access to databases, ensuring only authorized personnel can access information.
• Secure trading account access requiring a valid username and password.
• We do not store credit card details, and all money transfers are processed directly by credit card companies.

For further inquiries or concerns, feel free to contact our customer service team, available 24/7 via live chat, email, or phone.